Field Sales Associate, Services

About the Role

<div class="content-intro"><p><span style="font-family: helvetica, arial, sans-serif; font-size: 12pt;">Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.</span></p></div><p><strong>This opportunity is offered as a 12-month fixed term contract. </strong></p> <p><strong>The Community You will Join:</strong></p> <p>The Supply organization plays a pivotal role in driving Airbnb’s growth and expansion efforts worldwide. This team recruits and develops Airbnb’s global supply of high-quality Services. By focusing on quality supply and international expansion, the team leads the way for Airbnb’s continued growth and the facilitation of millions more host and guest connections.</p> <p>Just like Airbnb disrupted hospitality, Airbnb Services is redefining the guest experience by bringing premium in-home services directly to Airbnb stays. Airbnb Services offers 10 categories (chefs, photography, massage, personal training, nails, etc.) across 260 cities, with new offerings and locations dropping regularly in the Airbnb app.</p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>The Difference You will Make:</strong></span></p> <p>We’re seeking a dynamic and driven Sales Operations Specialist to be the frontline voice of Airbnb in key Mexico City neighborhoods, including Condessa, Roma Norte, Polanco. This role focuses on lead generation, conducting in-person sales pitches, and initiating onboarding processes with key services hosts in CDMX.</p> <p><span style="font-family: arial, helvetica, sans-serif; color: #000000;"><strong>A Typical Day:&nbsp;</strong></span></p> <ul> <li>Lead Generation: Identify and connect with potential hosts in pe

Key Responsibilities

• 1

  Lead end-to-end design process from discovery and research to high-fidelity delivery.

• 2

  Conduct user research, usability testing, and synthesize insights into design decisions.

• 3

  Build and maintain cohesive design systems and component libraries.

• 4

  Collaborate closely with PMs and engineers to ship experiences users love.

• 5

  Ensure designs meet accessibility standards (WCAG AA).

• 6

  Present work clearly and iterate rapidly based on stakeholder feedback.

Requirements

• 4+ years of professional UX/UI design experience.
• Strong portfolio demonstrating complex, end-to-end product design.
• Expert proficiency in Figma (or equivalent design tools).
• Experience with user research methodologies and usability testing.
• Understanding of front-end development constraints (HTML/CSS awareness).

Skills Required

How The Selection Process Works

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