New Business Account Executive

About the Role

<div class="content-intro"><p><strong>Who we are&nbsp;</strong></p> <p>At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to<a class="c-link" href="https://customers.twilio.com/" target="_blank" data-stringify-link="https://customers.twilio.com/" data-sk="tooltip_parent">&nbsp;hundreds of thousands of businesses&nbsp;</a>and empower millions of developers worldwide to craft personalized customer experiences.</p> <p>Our dedication to <a class="c-link" href="https://www.twilio.com/en-us/blog/open-work" target="_blank" data-stringify-link="https://www.twilio.com/en-us/blog/open-work" data-sk="tooltip_parent">remote-first work</a>, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.<br><br>We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!</p> <p><span style="color: rgb(255, 255, 255);">.</span></p></div><p><strong>See yourself at Twilio</strong></p> <p>Join the team as our next New Business Account Executive in Japan</p> <p><strong>About the job</strong></p> <p>This position is to play a key role as part of the growth strategy of Twilio Japan by winning new customers. You will be responsible for developing a strategy to acquire new customers for Twilio, collaborate with internal stakeholders, such as demand generation marketing, digital sales, partner managers and system engineers.&nbsp; Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financi

Key Responsibilities

• 1

  Define the product vision, strategy, and roadmap aligned to company goals.

• 2

  Gather and prioritize requirements from customers, data, and stakeholders.

• 3

  Write detailed PRDs and user stories; partner with engineering and design.

• 4

  Drive go-to-market planning and coordinate cross-functional launches.

• 5

  Track product KPIs, design experiments, and iterate based on insights.

• 6

  Advocate for the customer while balancing business and technical constraints.

Requirements

• Bachelor's/MBA in Business, Engineering, or related field.
• 4+ years of product management experience at a tech company.
• Strong analytical skills — comfortable with SQL, dashboards, and A/B testing.
• Excellent written and verbal communication and stakeholder management.
• Experience with Jira, Confluence, Figma, and product analytics tools.

Skills Required

How The Selection Process Works

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