Associate Director - Enterprise Sales- Meesho AI Services (MAS)

About the Role

About the Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you’re passionate about AI, building strong partnerships, and creating impactful change, this is the team for you!   About the Role We are building a new-age AI Services (AI BPO) business that delivers outcomes—not software. This role is for a sales leader who thrives in ambiguity, enjoys selling new ideas, and can operate at the intersection o

Key Responsibilities

• 1

  Create wireframes, prototypes, and high-fidelity designs using Figma or equivalent tools.

• 2

  Conduct user research, usability testing, and synthesize findings into design decisions.

• 3

  Develop and maintain a cohesive design system and component library.

• 4

  Collaborate with product managers and engineers to ship delightful user experiences.

• 5

  Present design concepts and iterate based on feedback.

• 6

  Ensure designs are accessible and meet WCAG guidelines.

• 7

  Stay up to date with design trends and best practices.

Requirements

• 3+ years of professional UX/UI design experience.
• Strong portfolio demonstrating end-to-end design process.
• Proficiency in Figma (or Sketch/Adobe XD).
• Understanding of front-end development constraints (HTML/CSS basics).
• Experience conducting user interviews and usability tests.
• Excellent visual design sense and attention to detail.

Skills Required

How The Selection Process Works

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